IT Business Process Specialist - EMEA

IT Business Process Consultant - EMEA

Goodyear.More Driven.

The Opportunity 

As a member of our regional EMEA IT team, you will play a crucial role in the design, implementation, and operations of applications on our AWS could platform “Goodyear as a Service” (GaaS). Throughout all project phases you will work closely with IT and business stakeholders to transform our customers’ requirements into innovative and effective IT solutions. This role requires a combination of strong technical skills, creativity, customer orientation, and the ability to work effectively in a collaborative environment. 

Key Responsibilities 

• Collaborate closely with Business Process Experts and users (fleet customers, service providers, tire dealers) to develop a deep understanding of their requirements and challenges. Select and apply the right IT technology to develop new innovative applications to support our business goals 

• Analyze business requirements and implement end-to-end solutions throughout the full development process, including: 

• Feasibility studies 

• Solution design and workload estimates 

• Configuration, implementation, IT-testing, and deployment of the solution 

• Documentation of all steps 

• Operational support and continuous improvement 

• Support and maintain existing applications and drive optimization of business processes 

• Apply best practices and innovative technology to ensure high quality, re-usability, scalability and reliability of our application portfolio 

• Scrum Master for the Commercial “Goodyear as a Service” (GaaS) team 

Qualifications 

• University degree in business informatics or computer science combined, or equivalent degree. 

• Ability to master complex business processes end-to-end in an IT landscape across various systems 

• Experience in IT in one or more of the following areas: application development, application support, business process design 

• Knowledge of - or willingness to learn - configuration of our main development platforms, e.g. AWS services, cloud infrastructure, SAP customizing, mobile app frameworks 

• At least basic level of experience in programming 

• Analytical thinking, strong problem-solving skills 

• Self-sufficient working style with a proactive and independent approach 

• Good communication and English skills, both written and spoken 

• Team player 

• Understanding of the agile project methodology and knowledge of Jira / Confluence or similar tools 

• Scrum Master Certificate preferred  

• Willingness to travel on occasions 

Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.