Goodyear. More Driven.

Job Title: TruckForce Hub Manager

Location: Dudley

Truckforce are excited to present an opportunity for a Hub Manager in Dudley.

Our TruckForce service network is made up of Goodyear equity-owned hubs and independent service providers specializing in the lifecycle management of truck tyres. Goodyear is the largest tyre company in the world and is a brand that is looking for several tyre fitters to support them all the way through their career.

This is an exciting role for someone who has experience within the Commercial Tyre Industry and is used to managing teams.

Primary Purpose of the Position

Provide inspirational leadership for the team to deliver the key Primary Purposes below:

• Manage and drive continuous improvement in all aspects of TruckForce commercial tyre service operations in the territory served by the TruckForce Hub, associated stocking locations and van operations. 
• Ensure the people, infrastructure and processes required to drive continuous improvement in the service to customers, maximise profitability, deliver sound controls and ensure a strong commercial focus to the business are in place.
• Provide the highest quality of customer service and support to deliver the Commercial strategy and all customers.
• Target and win additional Regional and local truck Fleet business to grow the Hub’s profitability, inspiring an entrepreneurial spirit within the Hub team.

Role and Responsibilities:

Operations Management:

• Ensure that all Truck and TruckForce Fleets and accounts in the territory are properly managed, accurately and efficiently billed on an ongoing basis.
• Day to day supervision as required of all Hub associates in order to deliver first in service standards.
• Support the ongoing process to improve profitability of all existing major national and regional fleet accounts through a combination of price increases, proactive contract management and cost reduction.
• Manage stock control to ensure sufficient stocking levels and forecasting to ensure production signal are given to reflect demand. Accountable for stock audit program including part worn stock holding.

Financial Planning:

• Ensure that the Hub is meeting / exceeding its sales, cost and profitability goals
• Ensure that all costs and expenses are managed and within budgetary constraints.
• Work with the Credit Department to minimise past dues.
• Ensure that the operational, financial and administrative controls are relevant, appropriate and sound, and diligently adhered to.

People Management:

• Continue to develop a strong successful TruckForce team in the territory.
• Ensure that all team members are appropriately trained and developed and that succession plans are in place for Branch Manager and other key roles.
• Operate within regular HR guidelines and policies.

Health and Safety:

• To establish an industry leading Safety Culture through leading by example, supporting the team, being accountable and holding the team accountable to develop and implement safe working practices.
• Responsible for reporting and investigating any incidents working with company health and safety management team to identify/address any changes to ensure associates work safely and comply with company policy.

To join our team, you will need:

Education

• 0 Level/GCSE or equivalent standard mathematics and English language (Desired).
• Tyre fitting qualifications are desired.

Experience

• Tyre Industry related experience is crucial.
• Experience of managing teams circa 10+.
• Valid UK Driving Licence.

Knowledge and Skills

• Commercial acumen and tyre associated tyre knowledge is essential.
• Strong IT skills including the usage of Excel and the familiarity with SAP/Hyperion or ERP system.
• Able to be flexible, seek responsibility and work without supervision.
• Strong communicator, proven problem-solving skills and have a creative thinking ability.

Benefits:

• Competitive salary and bonus scheme.
• Company Car.
• Enhanced defined contribution pension scheme and life assurance scheme.
• 33 days holiday (including bank holidays).
• Private medical cover after qualifying period.
• Staff discount scheme on High Street and leisure activities.
• Option to buy and sell holidays.
• Up to 4 free tyres annually after 12 months service.
• Free eye test and flu vouchers.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.